OUR SERVICES

MAINTENANCE & SUPPORT

  • Specification requirement's Study & Lab Design
  • Installation - Repairs
  • Relocation of Labs
  • Training (individual or multiple users σeminar), also covered by LAEK
  • Preventive Maintenance 
  • Development of Methods in cooperation with specialized companies abroad
  • Technical Assistance
  • Service Contracts that cover all above Services

ΑUTHENTICATION

  • Specialized support for instrument, Software validation and analytical methods.
  • Validation protocols according to procedures developed by the manufacturers and ISO 17025.
  • Instrument Variation and software, especially after after peripheral additions and s/w updates.

EVALUATION OF EQUIPMENT FITNESS (EQ)

  • Design & Supplier (DQ - Design Qualification)
  • Installation (IQ - Installation Qualification)
  • Operation Qualification (OQ)
  • Performance Qualification (PQ)
  • Good Operation & Delivery Confirmation (OQ/PV)
  • Maintenance Qualification (MQ)
  • Requalification (RQ), if required

CALIBRATION

  • Calibration procedures Internationally accepted (FDA etc.)
  • Issuance of calibration results, mass measurements in accordance with ISO 17025 from our Metrology Laboratory.
  • Certifications in accordance to the international standards ISO 9001, EN 45501, HACCP / ISO 22000, GLP, GMP etc.

METROLOGY LABORATORY

The Metrology Laboratory of our company is accredited according to ISO 17025 by The Hellenic Accreditation System (ESYD) for balances exclusively. Our company, committed to the policy of providing high quality products and services, has set up a special Metrology Division to provide specialized services for supplied instruments’ check, validation and calibration. The services provided are in accordance with the international standards ISO 9001, EN 45501,HACCP/ISO 22000, ISO 17025, GLP, GMP, etc.

Testing/calibration services are provided for:

Balances & Weighing Systems (acc. to ISO 17025)

Photometers & Spectrophotometers

Volume Measurement Instruments

Gas & Liquid Chromatography

Thermometers, Temperature / Humidity Loggers

Ovens, Furnaces

Densitometers, Refractometers, Polarimeters, etc.

Bioluminescence Measurement Instruments

Chambers of Stable Conditions

Particle Counters

THE LIST OF COVERED INSTRUMENTS IS CONSTANTLY EXPANDING

Our goal is to ensure the best possible reliability of results, the continuous operation of the equipment, as well as the low running cost of your laboratory.

For any relevant information or clarification the METROLOGY LAB is at your disposal at metrology@hellamco.gr